We are available by phone from 9 am to 12 pm M-F. For family sympathy orders please call the shop and leave a voice mail and we will return your call as soon as possible. Please note that substitutions may be required due to continued import restrictions and availiabliity. We can create something very close or similar look and feel to what you may have selected. We do a touch less door step drop off delivery with a call ahead notice.****Very Important note we require the recipients Tel number so we can call ahead****You can place an order in advance and scheudule a pick up time at our retail location between 9am and noon, M_F. We are working with a limited staff, and we appreciate your patience while we all navigate these difficult times.